Terms & Conditions

1. Agreement to Terms

These Terms and Conditions ("Terms") govern your use of the Vantage Point website and engagement of our consulting services. By accessing our website or engaging our services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

2. Definitions

• "Company," "We," "Us," "Our": Refers to Vantage Point
• "Client," "You," "Your": Refers to the individual or organization engaging our services or using our website
• "Services": Refers to our consulting services including Growth Strategy Development, Organizational Design Review, and Executive Advisory Sessions
• "Agreement": Refers to these Terms and Conditions along with any service-specific engagement letter
• "Website": Refers to vantageepoiintqb.club and all associated pages

3. Use of Services

3.1 Service Engagement

Our consulting services are provided on a project or retainer basis as outlined in individual engagement letters. Each engagement letter will specify:

• Scope of services
• Deliverables and timeline
• Fees and payment terms
• Specific terms and conditions for that engagement

3.2 Eligibility

Our services are intended for business organizations and professional decision-makers. By engaging our services, you represent that you have the authority to enter into agreements on behalf of your organization.

3.3 Account Accuracy

You agree to provide accurate, current, and complete information when engaging our services or communicating with us. You will promptly update this information as necessary.

4. Prohibited Uses

You agree not to:

• Use our services for any unlawful purpose or in violation of these Terms
• Reproduce, distribute, or disclose our proprietary methodologies without written permission
• Transmit viruses, malware, or other harmful code through our systems
• Attempt unauthorized access to our systems or networks
• Engage in fraudulent activities or misrepresent your identity or affiliation
• Harass, abuse, or harm our team members or other clients
• Use automated systems to access our website without authorization
• Resell or redistribute our services without explicit written agreement

5. Intellectual Property

5.1 Our Intellectual Property

All content on our website, including text, graphics, logos, methodologies, frameworks, and deliverables, is the property of Vantage Point or our licensors. This content is protected by Canadian and international copyright, trademark, and other intellectual property laws.

5.2 License to Use Deliverables

Upon full payment for services rendered, we grant you a non-exclusive, non-transferable license to use the deliverables we provide for your internal business purposes. You may not:

• Resell, license, or redistribute our work products
• Remove copyright or proprietary notices from our materials
• Claim authorship of our frameworks or methodologies

5.3 Client Information

Information you provide to us during an engagement remains your property. We will use it solely to deliver our services and will maintain confidentiality as specified in our engagement agreement.

6. Payment Terms

6.1 Fees

Service fees are specified in individual engagement letters and are quoted in Canadian Dollars (CAD). Current standard rates are:

• Growth Strategy Development: CAD $2,750
• Organizational Design Review: CAD $1,950
• Executive Advisory Sessions: CAD $625 per session

6.2 Payment Schedule

Payment terms will be specified in your engagement letter and may include:

• Upfront deposits for project-based work
• Milestone-based payments for longer engagements
• Monthly billing for ongoing advisory services

Payment is due within 30 days of invoice date unless otherwise specified.

6.3 Accepted Payment Methods

We accept payment via bank transfer, credit card, or check. Processing fees for credit card payments may apply.

6.4 Late Payment

Overdue invoices may be subject to interest charges of 1.5% per month (18% per annum) or the maximum rate permitted by law, whichever is less.

6.5 Fee Changes

We reserve the right to modify our service fees. Changes will not affect ongoing engagements but will apply to new projects or renewals.

6.6 Taxes

All fees are exclusive of applicable taxes (GST/HST/PST). You are responsible for all taxes associated with your purchase of our services.

7. Cancellation and Refund Policy

7.1 Project-Based Services

You may cancel a project-based engagement by providing written notice. Refunds will be calculated based on:

• Work completed to date
• Non-recoverable expenses incurred
• Reasonable wind-down costs

Any advance payments will be refunded minus the above amounts within 30 days of cancellation.

7.2 Advisory Retainers

Either party may terminate an ongoing advisory relationship with 30 days' written notice. Unused retainer fees for future months will be refunded. No refunds for the current billing period.

7.3 Processing Time

Approved refunds will be processed within 30 business days and credited to your original payment method.

8. Disclaimers and Limitations of Liability

8.1 Service Provision

Our services are provided on an "as is" basis. While we strive for excellence, we make no warranties regarding:

• Specific business outcomes or results
• The suitability of recommendations for your particular situation
• The completeness or accuracy of market data from third-party sources

8.2 Advisory Nature

Our services constitute professional advice and strategic recommendations. Implementation decisions and outcomes remain your responsibility. We are not liable for decisions made based on our recommendations.

8.3 Limitation of Liability

To the maximum extent permitted by law, our total liability for any claims arising from our services shall not exceed the fees paid for the specific engagement in question. We are not liable for:

• Indirect, incidental, or consequential damages
• Lost profits or business opportunities
• Reputational damage
• Third-party claims

8.4 Client Responsibilities

You acknowledge that strategic business decisions involve inherent risks and uncertainties. You assume all risks associated with implementing our recommendations.

8.5 Force Majeure

We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including natural disasters, pandemic, government actions, or technology failures.

9. Termination

9.1 Termination by Either Party

Either party may terminate an engagement by providing written notice as specified in the engagement letter (typically 30 days for ongoing services).

9.2 Immediate Termination

We reserve the right to terminate services immediately if:

• Payment obligations are not met
• You breach these Terms or the engagement agreement
• A conflict of interest arises that cannot be resolved
• Continuation of services would violate professional standards

9.3 Effect of Termination

Upon termination:

• You remain obligated to pay for services rendered through the termination date
• We will deliver all completed work products
• Confidentiality obligations continue indefinitely
• Provisions intended to survive termination (including intellectual property, confidentiality, and limitation of liability) remain in effect

10. Dispute Resolution

10.1 Informal Resolution

In the event of any dispute, both parties agree to first attempt to resolve the matter through good faith negotiations.

10.2 Mediation

If informal resolution is unsuccessful, the parties agree to submit the dispute to mediation before pursuing other remedies.

10.3 Governing Law

These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict of law principles.

10.4 Jurisdiction

Any legal proceedings shall be brought exclusively in the courts of Montreal, Quebec, and both parties consent to the jurisdiction of such courts.

11. General Provisions

11.1 Entire Agreement

These Terms, together with any engagement letter, constitute the entire agreement between you and Vantage Point regarding our services.

11.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

11.3 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

11.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations under these Terms in connection with a merger, acquisition, or sale of assets.

11.5 Notices

All notices under these Terms must be in writing and sent to:

12. Contact Information

For questions about these Terms or our services, please contact: